What our customers say

We pride ourselves on our service and consider ourselves to be local specialists in Honda, Peugeot, Skoda and Fiat. We offer a superb level of care that ensures that our customers return to us time and time again. Have a look at what some of our customers have said about us.

“Thank you for your letter re my recent service. Up to Startins usual standard, complete with courtesy telephone call to report status and collection/delivery to & from my workplace.  I am afraid I was in rather a rush when your driver returned my car to the office and did not express my gratitude as well as I might - grateful if you would rectify on my behalf.

I can only say I wish that every dealer offered similar standards.

Thanks,

Alan” (Honda)

“I was very impressed by the honesty and professionalism shown by your team, especially Christian who I dealt mainly with.  To be honest most dealership services I have ever had feel more like an opportunity to explain why you should buy a new car, because your current car is rapidly deteriorating.  At Startin the experience was different.  I needed a 100k mile service plus some extras, but your team took time to explain what was recommended and how I could reduce the cost.  I felt like a valued customer throughout and will return for my next service with you.

Many thanks,

MC” (Honda)

“Thank you for your recent letter dated 11 August regarding the service we recently had for our Jazz.  We appreciated the fact that a small problem with the transmission was sorted out along with the transmission (CVT) fluid change, on top of the service.

My wife who uses the car more than I do would like to pass on her thanks for the fact that the car was cleaned inside and out - very useful when one has a dog that sheds hair everywhere.

We have owned this Jazz for 2 years now and have found it an excellent small car, and in a couple of years will look to replace it with another.

 

SB” (Honda)

"Thank you for making an Aftersales contact. I think it plays an important role in customer-service relations; promoting confidence in your ability to provide a good service and makes the customer feel valued!

 

I am happy to describe the service 'excellent' because my beloved civic is driving beautifully!

 

The staff are always friendly and welcoming and we always return to Startin for our cars...the system WORKS!

The Reception staff were lovely and made the effort to chat whilst I was waiting.

 

 Thank you again,

 

PB” (Honda)

To all at Startin Honda Worcester

We were so pleased with the assistance we got from yourselves and Honda recently that we wrote to 'Honest John' at the Daily Telegraph. Our email and their reply are shown below. We would always recommend Hondas and Startin Honda in particular.

Sir, Recently the air conditioning control unit on my four and a half year old Honda CRV CDTi Executive failed. My local dealer, Startin Honda of Worcester, from whom I bought the car new, quoted £688 for parts and labour to install a new unit. Following an approach from Startins to enquire if Honda might be prepared to make a contribution to the cost, Honda offered to pay for the Unit (£600) if I would pay for the labour. Needless to say I accepted immediately! I have always had excellent service from Startin Honda and cannot speak highly enough of them and of Honda itself. Praise where praise is most certainly due!
D.J. Worcestershire

"Many thanks. Whenever Honda does this it benefits Honda's reputation. Have forwarded Startin Honda of Worcester for inclusion in the Good Garage Guide.
HJ"

Derek and Terry Johnson (Honda)

"I am writing to express my appreciation for the prompt service I received today ........ we were very impressed with the service offered and will certainly contact you again."

Mrs E A Atkins (Honda)

I am very satisfied with my Honda and the dealership. I hope the service is maintained. Thank you.

Mr B Bassett (Honda)

The service I have had to date has been first class and I see no areas for improvement.

Mr W S Charlton (Honda)

A great service - helpful, friendly and efficient. It's lovely to be greeted with smiles from all. The car's not bad either.

Mrs M Hinton. (Honda)

Startin Honda have serviced my car for two years. I cannot fault them in any way ....

Mr E Booth

May I say how impressed I was (again) by the standards of service given yesterday.

Dr Owen (Honda)

I have been extremely happy with the service received from Startins and Peugeot and will be bringing the car to you for future services.

Alyson Lyndon Peugeot